At The Factory, we strive to involve customers in shaping our products in many different ways, from interviews, usability testing, Preview Release testing, the recently added Revit Ideas site and something we call Inside the Factory.
Inside the Factory Live is when, the Revit team invites customers to come to one of our locations and help us test software still in development. These events give customers a chance to provide feedback directly to the teams working on new and exciting capabilities. It’s extremely valuable for the teams to hear directly from customers face to face.
These events help us test workflows and find possible issues before they are shipped to everyone. They also let us see face to face how the tools are being used and get key feedback to help drive the direction of the product. These Inside the Factory events are just one part of how we gather feedback throughout the year, but it is probably the one our teams look forward to the most.
Over the course of this year, we held a series of events in three of our locations: Boston, Bucharest, and in Shanghai. Each location has a little bit different focus because of the teams that are located there. We were lucky to have over 40 customers from 16 different countries representing a wide variety of AEC companies join us at these events this year. We love the feedback we get at these events.
“You identified the right things to go to, the things I always wanted in Revit.”
“I loved the personal interaction with the developers and how much they cared about our input and made this event very personable”
We are always looking for customers to come visit with us and participate in these events. These events are selective, so if you’re interested, you can get started by participating in our Revit Preview. Send us an email at firstname.lastname@example.org to join. We always need good testers who can find issues and give us feedback.